Frequently Asked Questions – Helpee
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Frequently Asked Questions

  1. What is Helpee?
  2. Do I need a credit card to use Helpee?
  3. Is the Helpee app free to use?
  4. What kind of tasks can I post?
  5. Who sets the price for my tasks? How much will I pay for my task (example: do my laundry)?
  6. Will my tasks be automatically assigned to helpers?
  7. How many tasks can I post?
  8. Who are the Helpers? Does Helpee (company) employs the helpers?
  9. How will I pay for the task?
  10. Can I remove / cancel my posted task?
  11. How can I get verified?

For Helpers

  1. How can I be a helper and earn money?
  2. Do I need a credit card to be a helper?
  3. Will I be automatically assigned to a task? What if I am not capable of doing the task?
  4. How much will it cost to apply for a task?
  5. How many tasks can I do at the same time?
  6. Is there any quota on how many tasks I need to finish every day?
  7. How will I get paid?
  8. How much will I earn from doing a task?
  9. How can I get verified?
  10. Am I required to allow Location permission for the Helpee app?
  11. When and how is my Location being used?

1. What is Helpee?

– Helpee is an online platform where people (task owners) can post tasks and let other people (helpers) apply for those tasks.

2. Do I need a credit card to use Helpee?

– No.

3. Is the Helpee app free to use?

– Yes. It is free to post tasks (for task owners). As for helpers, it is free to apply for tasks within a limited time.

4. What kind of tasks can I post?

– Any tasks, except unlawful and tasks that may harm others, are allowed. Example of allowed tasks are, but not limited to, cleaning a house, washing a car, doing laundry, ironing clothes, lifting of heavy objects, painting a room, doing groceries, buying coffee from Starbucks, and many more.

5. Who sets the price for my tasks? How much will I pay for my task (example: do my laundry)?

– The price is set by yourself. You can set the price to how much you want to pay for the task between Php 50 – Php 1000. We recommend that you set a fair price as no helper might want to do your task if you set the price too low.

6. Will my tasks be automatically assigned to helpers?

– No. Once you posted your task, you will have to wait for helpers to apply. When a helper applies for your task, you can decide whether to hire the helper or wait for another helper to apply.

7. How many tasks can I post?

– You can create up to 3 simultaneous tasks at a time.

8. Does Helpee (company) employs the helpers? Who are the Helpers?

– No. Helpers are people who want to earn money by doing tasks using Helpee.

9. How will I pay for the task?

– Once the task is finished, you must pay the helper with the total amount of price you set for the task in cash.

10. Can I remove / cancel my posted task?

– Yes. There will be no penalties cancelling a task as long as you haven’t hired a helper yet. You can still cancel an ongoing task but you will incur penalties by doing so.

11. How can I get verified?

– Just follow the verification process in the app.

For Helpers

1. How can I be a helper and earn money?

– Simple, just download the Helpee app and when you’re asked what you want to do in the app, just tap “Earn money”. You don’t need to download and use a different app.

2. Do I need a credit card to be a helper?

– No.

3. Will I be automatically assigned to a task? What if I am not capable of doing the task?

– No. You are free to apply to any task you want. Please read the task description carefully and make sure that you are capable of doing the task before applying.

4. How much will it cost to apply for a task?

– For now, it is free.

5. How many tasks can I do at the same time?

– You can only do one (1) task at a time. You can apply for a new task only after you finish an ongoing task.

6. Is there any quota on how many tasks I need to finish every day?

– No. You are free to finish as many tasks as you can / want.

7. How will I get paid?

– You will ask for the payment from the task owner after you finish the task.

8. How much will I earn from doing a task?

– It depends on the price set by the task owner for the task. Please make sure that you read the price and that you’re willing to get paid with that amount before applying.

9. How can I get verified?

– Just follow the verification process in the app.

10. Am I required to allow Location permission for the Helpee app?

– Yes. This is to allow the task owner to know your current location during a task. Failing to do so will prevent you from applying to any tasks. Also, preventing the Helpee app to access your location during a task may lead your account to be banned permanently from Helpee..

11. When and how is my Location being used?

– Your location will only be used when you are currently doing a task and will only be displayed to the task owner. After a task, your location will no longer be available to the previous task owner.